Staypoollizer FAQ & Pool Water Leveler Support

Choose Staypoollizer Original for an in-ground pool, a proven fixed-frame design, and a 1–60 PSI operating range. Choose Staypoollizer 2.0 Brass Swivel or Quick Connect for in-ground pools when you need NXGEN stainless-steel flow control, 1–200 PSI capability, adjustable deck-angle fit, and added durability. Choose Staypoollizer 2.0 Above Ground for above-ground pools.

Slide the black tank assembly up or down. The bottom of the black float assembly lines up with the desired pool water level. For most in-ground pools, the target water level is near the center of the skimmer opening.

Staypoollizer Original is designed to operate from 1–60 PSI. If your water pressure exceeds 60 PSI, reduce it before use. Staypoollizer 2.0 NXGEN models operate from 1–200 PSI and do not require a regulator within that range.

Use a good-quality garden hose with brass end fittings and a good washer. Avoid aluminum hose ends because they can corrode and fuse to brass or stainless fittings.

No. Aluminum hose ends can cause galvanic corrosion when connected to brass or stainless fittings. They can fuse to the Staypoollizer connection or even to brass outdoor faucets.

Turn off the faucet immediately and do not leave the system unattended. Confirm the float moves freely and the water-height setting has not shifted. For complete troubleshooting steps, visit the Service and Repair Guide.

First confirm water flows freely from the hose and check for hose kinks, blocked fittings, or debris at the Staypoollizer inlet. If water still does not flow, visit the Service and Repair Guide for complete troubleshooting steps.

A water timer is not recommended. Staypoollizer is designed to have water available as needed so it can replace pool water when the level drops. A timer only delays refilling and does not reduce the amount of water your pool needs.

Do not use Staypoollizer during freezing conditions. If freezing temperatures are expected, disconnect the hose, remove the unit from service, and drain water from the unit and hose.

Each Staypoollizer is shipped with a scannable QR code located inside the package. Scanning the code takes you directly to the correct setup guide for your model. Setup guides are also available through the Setup menu and on each product page.

If you ordered from Staypoollizer.com, you can start a return through your customer account at https://shopify.com/19792107/account or contact Staypoollizer directly. Please include your order number, name, email used at checkout, product model, and a short reason for the return.

Replacement parts, rebuild kits, and replacement tank assemblies are available for existing Staypoollizer systems. Start with the Service & Repair Guide to identify the correct repair path, or contact Staypoollizer Support if you are unsure which part or service you need.